Delivery - We Offer a Super Fast, Reliable Delivery Service!


Most items are available for same day despatch and can qualify for next day delivery.  These items are indicated by the "Next Day" sign on the product.    There are a few exceptions to this and where "Next Day" is NOT indicated, we will aim to despatch your parcel within 1-5 working days.  


Your delivery charge should be automatically calculated at  the checkout.  For your convenience this defaults to the cheapest delivery option available, however on qualifying parcels you can upgrade to our "Super-Fast Next Day Service", just select "DPD Next Day" at the checkout.  This service also provides you with text & email notifications, and offers a convenient way to re-schedule your parcel if required.  Please ensure your mobile and email address details are completed.   



UK Mainland Delivery Services & Prices

Service                          

Notes  & Restrictions                                                               

 Delivery Charge  

 Small Post

 48 Hour Service - Max Order Value £10 -  Weight Restrictions Apply

 £1.95

 Standard Post

 48 Hour Service - Max Order value £50  -  Weight Restrictions Apply

 £2.95

 Next Day Delivery 

 Order by 3pm For Next Day Service (Excludes Weekends & Bank Holidays)

 £5.60

 *Guitar Strings - 1 Pack

 48 Hour Service

 £0.99

 *Guitar Strings - 2 Packs +

 48 Hour Service

 FREE

 





UK Non Mainland Delivery Services & Prices: Please note UK Non Mainland areas are set by our courier providers and include Scottish Highlands, Scottish Isles, Isle of Wight, Isle Of Man & Northern Ireland.

Service                          

Notes  & Restrictions                                                               

 Delivery Charge  

 Small Post

 48 Hour Service - Max Order Value £10 -  Weight Restrictions Apply

 £1.95

 Standard Post

 48 Hour Service - Max Order value £50  -  Weight Restrictions Apply

 £2.95

 Parcel Delivery

 2-3 Working Days

 £15.00

 *Guitar Strings - 1 Pack

 48 Hour Service

 £0.99

 *Guitar Strings - 2 Packs +

 48 Hour Service

 FREE



Channel Islands / Europe & International Shipping Rates

Service                          

Notes  & Restrictions                                                               

 Delivery Charge  

 Channel Islands Standard

 2-3 Day Service

 £20.00

 Channel Island Post

 48 Hour Service - Max Order value £10  -  Weight Restrictions Apply

 £3.95

 Europe

 Please Contact Us For a Tailored Quotation 

 £TBA

 Rest of The World

 Please Contact Us For a Tailored Quotation 

 £TBA



Please Note: "Same-Day Despatch" is only available Mon-Fri and orders must be with us no later than 3 pm.  "Next Day" refers to the next "Working Day" which is Mon-Fri and excludes weekends and public holidays.


Returns - We Offer a Hassle Free 30 Day Return Policy!

We are confident you'll be a 100% happy with your purchase, but for your reassurance we offer a 30 day return policy. Please see further returns information below. 


Changed Your Mind? 

No Problem, if you no longer want your purchase or wish to exchange it you have 30 days from receipt to return it to us.   The product must be unused and returned in its original condition (please see packing notes further down).   Simply complete our returns form and enclose with your parcel.

Exceptions: 

  • Software

  • CD's/ DVD's

  • Cleaning & Maintenance Products (Such as rosin) 

  • Headphones/ Earpieces (Unless in tamper-proof original sealed packing)

  • Mouthpieces (Reeds etc) 


Damaged Goods

We store and pack all of our items with extreme care and our packaging is routinely tested to make sure it is up to the job!  Our couriers have a very good reputation and all parcels are handled with care.  However, despite our best efforts accidents do sometimes happen!  In these circumstances we ask that you contact us immediately, and no later than 7 days from receipt.   All noticeable damage should be noted on the couriers paperwork.  We will arrange a free collection of the goods and suitable replacement for all damaged parcels.  Please enclose a completed returns form with your goods so we can process efficiently.


Faulty Goods

All goods carry a standard warranty of 12 months, 24 months for Cobra Equipment bags.  If during this time your product develops a fault, please contact us.   For goods that are deemed faulty within the first six months, we will arrange a collection and re-delivery at our cost.  After six months you may be required to send the parcel back to ourselves.

All goods must be suitably packed (see notes below) and must contain a copy of our returns form.  

Warranty does not cover any fault that could be deemed as general wear and tear, or any fault that could be a result of misuse.  (Please see our terms and conditions for full details).  Certain products such as strings, lamps and consumables are exempt from warranty, please contact us if you unsure.

Packaging of Goods for Return

Please keep hold of any original packaging until you are completely sure you want to keep your goods.   In the event you need to send something back to us, please re-use this packaging wherever possible.   If this packaging is no longer available, we ask that you use a suitable, strong cardboard box which must contain adequate packaging to protect the product.  Please do not use sticky tape or write on the products immediate packaging.  All goods returned as unwanted must be fit for re-sale.  Failure to package goods properly may leave you liable to a handling charge and reduced refund. 

Returns Address and Returns Form

All parcels should include a completed returns form, please Click to download

>>Returns Form.pdf

Instruments4Music Ltd 
Osprey House 
Featherby Way 
Rochford 
SS4 1LD